Today’s Topics:
- The role of food in customer relationships
- Food Service Storys: Portillos in Chicago
- The Varsity in Atlanta
- Dicks Drive-In in Seattle
- Texas De Brazil in Dallas
- Dick’s Last Resort
- Focus on Food for Events
- Satisfaction Scores Based on Food
- Food as Cross-Cultural Connector
- Multiple Channels of Online Communities
- Remembering Names as Customer Service
- Phoning it in Vs. Doing the Right Thing